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You will be charged on a monthly basis for the services you receive from us. Each invoice will have a date stamped on it. Payment is due 30 days after the date of your invoice. Payment received by us on or before the expiration of that time will be credited to the balance of your account and a FINANCE CHARGE will not accrue on the amount so paid.

There will be imposed a periodic rate of 1.5% per month (which is at an ANNUAL PERCENTAGE RATE of 18%) on any adjusted balance of your account following the due date. We figure the FINANCE CHARGE on your account following the due date. We figure the FINANCE CHARGE on your account by applying the periodic rate to the adjusted balance of your account. We get the adjusted balance by taking the balance you owed at the end of the previous billing cycle and subtracting any unpaid FINANCE CHARGE and any payments and credits received during the present billing cycle. The periodic rate will be applied, and the FINANCE CHARGE will be calculated from the date of the statement of account.


If you think your bill is incorrect or if you need more information about a transaction on your bill, write us at the address on your bill. Write to us as soon as possible. We must hear from you no later than 60 days after we sent you the first bill on which the error or problem appeared. You can telephone us but doing so will not preserve your rights.

In your letter, give us the following information:

  • Your name and account number.
  • The dollar amount of the suspected error.
  • Describe the error and explain if you can why you believe there is an error. If you need more information, describe the item you are not sure about.

You do not have to pay any amount in question which we are investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your question, we cannot report you as delinquent or take any action to collect the amount in question.